Last updated: 19 August 2025

 

This Privacy Policy describes the policies and procedures of Bump & Glam, owned and operated by Adele Baker, on the collection, use, and disclosure of your personal information when you use our website and services. It also informs you about your privacy rights and how South African law, specifically the Protection of Personal Information Act (POPIA), protects you.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

 

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

 

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for you to access our website or services.

• Company (referred to as “Bump & Glam”, “we”, “us”, or “our”) refers to Adele Baker t/a Bump & Glam, located in Boksburg, Johannesburg, South Africa.

• Cookies are small files placed on your device by a website, used to store browsing information.

• Country refers to: South Africa.

• Device means any device that can access our website, such as a computer, cell phone, or tablet.

• Personal Information means information that identifies you as an individual, as defined under POPIA.

• Service refers to the website and dress hire services offered by Bump & Glam.

• Service Provider means third-party companies or individuals who process data on our behalf, such as courier services, payment providers (e.g. Yoco), or analytics providers.

• Usage Data refers to information collected automatically, such as IP address, browser type, device type, pages visited, and browsing behaviour.

• You means the individual accessing or using the website or services, or a representative of a company or other entity accessing or using our services.

 

Collecting and Using Your Personal Information

Types of Data Collected

1. Personal Information
When using our website or booking a dress, we may ask you to provide the following:

• Full name

• Email address

• Phone number

• Shipping and billing address

• Payment details (processed securely through Yoco – we do not store full card details)

• Booking history

• Photographs you voluntarily share with us

 

2. Usage Data
Collected automatically when using our website. This may include:

• IP address

• Browser and device type

• Pages visited and time spent on site

• Cookies and similar tracking technologies

 

Use of Your Personal Information

Bump & Glam may use your information for the following purposes:

• To provide and maintain our dress hire services

• To manage bookings, payments, and returns

• To arrange deliveries and collections via courier

• To contact you regarding your booking or enquiries

• To send marketing communications (if you have consented)

• To analyse website performance and improve user experience

• To comply with legal and tax obligations

 

Sharing of Information

We will not sell your personal information. We may share it in these cases:

• With Service Providers: Courier companies for deliveries/returns, Yoco for secure payments, and website/analytics providers.

• For legal compliance: Where required by law, regulation, or court order.

• With your consent: If you agree to us using photos or testimonials for marketing purposes.

 

Retention of Your Personal Information

We retain personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

 

Transfer of Your Information

Your information is processed in South Africa. By submitting your information, you agree that we may transfer it where necessary to service providers outside South Africa, provided adequate safeguards are in place.

 

Cookies and Tracking Technologies

We use cookies, Facebook Pixel, and Google Analytics to:

• Track website performance

• Run advertising campaigns

• Improve your browsing experience

You may disable cookies in your browser, but certain website features may not work correctly.

 

Your Rights Under POPIA

As a South African data subject, you have the right to:

• Access the personal information we hold about you

• Request corrections or updates

• Request deletion of your information (where legally permissible)

• Withdraw consent for marketing communications

• Lodge a complaint with the Information Regulator of South Africa

 

Children’s Privacy

Our services are intended for adults over the age of 18. We do not knowingly collect information from children.

 

 

Security of Your Personal Information

We implement commercially acceptable security measures to protect your information. However, no internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.

 

Links to Other Websites

Our website may contain links to external websites. We are not responsible for their content, privacy practices, or services.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last updated” date at the top.

 

Contact Us

For any privacy-related concerns, please contact:

Adele | Bump & Glam
+27 72 897 8853
adele@bumpandglam.co.za